Important Information!

Only after your permission the connection is established. At that moment our support engineer will take control over the mouse and keyboard of your computer. All actions are ​​visible to you just like if you were performing them at your computer. The connection works through a fully secure SSL channel. After closing the connection a new connection is only possible after a new authorization from your. As support engineer will be seeing your screen we recommend you to not have any file or application with sensitive or confidential information visible or running