Remote Support

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Remote Support

Se o nosso técnico lhe der indicações neste sentido, clique no botão em baixo para activar uma sessão de assistência remota.

Iniciar Sessão Remota
Important Information!

Only after your permission the connection is established. At that moment our support engineer will take control over the mouse and keyboard of your computer. All actions are ​​visible to you just like if you were performing them at your computer. The connection works through a fully secure SSL channel. After closing the connection a new connection is only possible after a new authorization from your. As support engineer will be seeing your screen we recommend you to not have any file or application with sensitive or confidential information visible or running